Welcome to another installment of our "10 Minute" series. These short vignettes demonstrate how Tracker solutions simplify work for the various employees of Bizco Inc., a fictitious organization. In the previous installment, we learned how TrackerSuite.Net simplifies work for project managers. Today we'll focus on Joe User, a project team member.
“Hey Joe,” he said, “Carlos and I are sneaking out to lunch in 10 minutes, want to come?”
“For sure,” said Joe. “Be there in a sec.”
“By the way, that task I gave you for Lansing? Push it back a day, there’s other stuff I need you for.”
“Roger that,” said Joe. Mark left, and Joe turned back to his computer and popped open his Outlook client. He found the Lansing task in his Outlook Tasks bar and changed the start and end dates. When he has asked if he wanted to synchronize his Outlook tasks with his tasks in TrackerSuite.Net, he confirmed it.
While he had Outlook open, he also checked his email. There were several new messages.
- One of them was from a contractor Joe’s project was employing – he’d sent some information about engineering requirements that the team had been waiting on. Joe dragged the email to the TrackerSuite.Net folder in his Outlook and created a project document from it, then used a Notify function to let everyone else on the team know it was available in the documents folder.
- The second was an email from Ashley, asking about the status of a task he’d been working on for her. He’d worked on it earlier that day, and while it wasn’t resolved, he thought he was on the right track. He surfaced the TrackerSuite.Net desktop, opened the task and updated its status notes, adding the time he’d worked on it that day. When he submitted the ticket, he selected the ticket creator, Ashley, to receive an email copy of the status note.
- The last was an automated timesheet reminder, sent by TrackerSuite.Net, reminding him that his timesheets was due by EOB. He clicked the link in the email to open the timesheet. The time he’d charged to the ticket earlier has already been added to it, and he filled in the rest of the information for the week.
Watch a Flash demonstration of TrackerSuite.Net integration with Microsoft Outlook.
Mark knocked on his doorframe and looked in. “Ready?” he said.
“You bet,” said Joe, rising from his chair. “Korean or pizza?”
“Neither. Carlos found this Ethiopian – Cajun fusion restaurant he really wants to try.”
“That sounds… great,” said Joe, casting a longing glance back at his workspace as he left the office.